Presensoft is the only IM security solution in the world that meets the security and compliance standard for both B2B and B2C communications. In order to ensure the total safety, privacy, and protection of you customers, Presensoft IM Policy Manager and Presensoft IM Caller ID satisfies all the requirements for building trusted relationships for IM, including archiving, authorization, encryption, and authentication.

New federal regulations require companies of all sizes to control email, instant messaging, and electronic documents. Without the full encryption and authentication provided by Presensoft IM Policy Manager and Presensoft IM Caller ID, businesses communicating with customers via instant messaging in health care, financial, and other highly regulated industries are at risk of violating security and compliance regulations.Presensoft IM Caller ID, paired with Presensoft IM Policy manager, is the industry’s first and only fully encrypted and authenticated solution for public IM communications, suitable for the transfer of credit card information, bank statements and other highly confidential data.

For the first time, businesses can securely build trusted relationships with the community of an estimated 200 million active IM users worldwide, providing a new means of personalized service and instant communication. “Presence-based” technology like IM allows your employees to easily see who is available, and gives them the unprecedented power to engage in multiple conversations at one time. We know that customer-satisfaction is your number one priority, and at Presensoft we are unlocking new doors for B2C communication, to give you the most secure, efficient and trusted way to communicate with your customers.

Never before have businesses been able to utilize instant messaging for B2C communications, and Presensoft is also dedicated to increasing efficiency and saving organizations money, by changing the face of B2B communications over IM. Click here to learn how your company can leverage the full potential of instant messaging for B2B communications, and ensure your organization’s Return on Instant Messaging (ROIM)™.