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Record Instant Message

Record Instant Message Conversations for Archival and Auditing

Logging all electronic business communication is an essential part of maintaining compliance with regulatory requirements, and building Trusted IM for your business. When you record instant message conversations with Presensoft IM Policy Manager, you can boost productivity, increase profits, and reduce risk, by creating a “business-only” IM use policy.

Presensoft IM Policy Manager has everything your company needs to log, audit, store, back-up, and record instant message communications to ensure compliance and security, while monitoring the productivity and safety of your employees.

Ensure Regulatory Compliance and Record Instant Message Communication

Many of the top highly-regulated companies in the finance and energy industries trust Presensoft to record instant message trades and transactions, because only Presensoft can provide the full range of security features in addition to archiving, storing, and auditing IM data.

Our logging tool ensures that all IM conversations are permanently archived in an organized manner for all users, onsite or offsite. Your company has a concise and easily referenced record of important employer-employee, employee-manager and employee-client interactions. Employers that record instant message communication are better equipped to monitor business transactions, enforce policy, and streamline workflow.  

With Presensoft IM Policy Manager, employees, managers, HR, privacy officers and security administrators can all be given permission to access and record instant message communication--an ability which has become just as indispensable to project management as the ability to refer to archived emails. Data capture includes conversations from all external IM clients as well as those from internal or proprietary IM networks.

Efficient, Offsite Data Storage of Recorded Instant Message Data

If you prefer not to use a server at your site, Presensoft provides an ASP solution that includes monitoring, backup and archiving of your IM data on our servers. For maximum ease and efficiency of data storage, Presensoft IM Hosting provides a hands-off solution to maintaining compliance when you record instant message conversations.
  • 99.9% Data Retention with no single point of failure
  • Compliant with regulations for recorded instant message communication for SEC, NASD, NYSE, FERC, HIPAA,
  • Quarterly CD Mailings, to audit recorded instant message data
  • Data monitored 24/7 by trained IT professionals

 

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