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Real-time Communications

Real-Time Communications in the Business World

In the fast-paced business world of the 21st century, employees are multi-tasking and “multi-chatting” more than ever. Businesses that embrace instant messaging and real-time communications are enjoying unprecedented productivity levels, because their employees can use their buddy lists to see who is online and available for chat, and juggle multiple conversations simultaneously.

Securing Public IM Clients for Real-Time Communications

In keeping with Presensoft’s mission to bring secure real-time communications to the workforce of over 600 million IM users, Presensoft products are compatible with a variety of public IM and enterprise IM clients such as AIM®, Yahoo!® Messenger, MSN® Messenger, Microsoft OCS®, Skype™, ICQ®, and Google® Talk.

Your company has multiple business contacts and customers, and each individual may use a different IM client. With Presensoft IM Policy Manager, you can engage in secure chat over the IM client of your choice, and safely enjoy real-time communications with anyone in your business network.

Email and Phone vs. IM and Real-Time Communications

Instant messaging and real-time communications surpass email and phone in efficiency, and equal more productivity for your workforce.

  • Phone is one-to-one, IM is one-to-many
    With IM real-time communications, your employees can reach out to every contact in their buddy list, and simultaneously maintain conversations with multiple customers, to maximize time and enhance productivity

  • Email is subject to delay and spam filter blocking
    When was the last time you checked your Junk Mail Folder? With real-time communications, there are no delays and redirects. Seize the instant, and rest assured that your message is being delivered, securely and without delay.

  • Real-time communications bring “presence” to your desktop
    An IM buddy list serves as a window into the availability of your employees, contacts, and customers’ availability. Why wrestle with voicemails, “out-of-office” replies, and spam filters, when you can see exactly who is online and ready to chat?

  • Get your Return on Instant Messaging (ROIM)™ with secure real-time communications for productivity, from Presensoft.
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