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Enterprise Instant Messaging

B2C Communication with Enterprise Instant Messaging from Presensoft IM Caller ID

Presensoft is the only enterprise instant messaging solution in the world that meets the security and compliance standard for both B2B and B2C communications. In order to ensure the total safety, privacy, and protection of you customers, Presensoft IM Policy Manager and Presensoft IM Caller ID satisfies all the requirements for building trusted relationships for enterprise instant messaging, across both public IM clients like AIM®, Yahoo!® Messenger, MSN® Messenger, and unified systems like Microsoft® OCS.

New federal regulations require companies of all sizes to control email, public and enterprise instant messaging, and electronic documents. Without the full encryption and authentication provided by Presensoft IM Policy Manager and Presensoft IM Caller ID, transacting with customers via instant messaging in health care, financial, and other highly regulated industries, your employees are at risk of violating security and compliance regulations. Presensoft IM Caller ID, paired with Presensoft IM Policy manager, is the first and only fully encrypted and authenticated solution for public and enterprise instant messaging.

For the first time, businesses can securely build trusted relationships with the community of an estimated 600 million active public and enterprise instant messaging users worldwide, providing a new means of personalized service and instant communication. “Presence-based” technology like IM allows your employees to easily see who is available, and gives them the unprecedented power to engage in multiple conversations at one time. We know that customer-satisfaction is your number one priority, and at Presensoft we are unlocking new doors for B2C enterprise instant messaging communication, to give you the most secure, efficient and trusted way to communicate with your customers.

Internal Business Communication with Enterprise Instant Messaging Solutions

Public and enterprise instant messaging is changing the face of B2B communications, and Presensoft is proud to provide the most secure, efficient, and compliant solution, built to satisfy the needs of even the most highly regulated of industries.

“Presence-based” technology provided by enterprise instant messaging can help your company save money, and Presensoft has set the standard for secure IM, ensuring your company’s Return on Instant Messaging (ROIM)™. Only Presensoft products are secure enough to give your employees the ability to share highly sensitive financial and legal data over both public and enterprise instant messaging clients. For the first time, Presensoft gives traders the unprecedented power to finish trades over IM, from initiation to completion.

Companies can spend millions of dollars in legal fees because their attorneys spend countless hours sorting through enterprise instant messaging conversations in response to lawsuits. Presensoft IM Caller ID allows organizations to save money by pin-pointing authenticated users’ exact conversations, reducing the amount of data that must be reviewed manually. Through user verification offered exclusively by Presensoft IM Caller ID, companies can also save money by preventing lawsuits regarding information leaks and messages hidden through malicious screen name modification.

Enterprise instant messaging communication in your organization has never been safer, easier, or more compliant.

Enterprise Instant Messaging: The Perfect Tool for Business Communications

[Posted on March 10, 2008]

Instant messaging (IM) has come a long way from heavy tech users in the past to today’s business titans. Whether you are a small business or large corporation, with enterprise instant messaging, you can bring public IM clients into the business world with safe, secure and regulatory controls. Not only can enterprise instant messaging offer affordable, instant communications, but our enterprise instant messaging products can also increase productivity and expand your reach. Here are just some of the ways that Presensoft enterprise instant messaging can help your business.

Presensoft Enterprise Instant Messaging is Perfect for the Business World
One of the reasons that public instant messaging clients aren’t a good fit for the business environment deals with security issues. While public IM clients are extremely practical, reliable and used by tens of millions of people around the world, when it comes to opening your communication from your business, the environment is just not secure enough. Presensoft is a leading provider in secure instant messaging solutions. We can safely bring enterprise instant messaging into the workplace efficiently and affordably.

Public IM clients such as AOL AIM, MSN Messenger, Yahoo Messenger and ICQ can all be used within the workplace with the additional services and products that Presensoft enterprise instant messaging offers.

Security
Presensoft enterprise instant messaging includes the industry’s first and only fully encrypted and authenticated solution for enterprise instant messaging. We provide a full range of services such as logging, virus and malware protection, encryption and identity verification.

Instant Messaging Compliance
Another reason our enterprise instant messaging product excels where others don’t is that our enterprise instant messaging product also ensures compliance with a variety of federal regulations. For instance, Presensoft enterprise instant messaging ensures compliance with regulatory requirements for electronically stored data including SEC, NYSE, NASD, HIPAA, FERC, NERC and more.

Enhance Your Reach & Productivity with Presensoft Enterprise Instant Messaging
Another great reason to trust Presensoft enterprise instant messaging products within your workplace is the fact that we can increase productivity, reduce overall communications costs and enhance your business reach.

While phone communication can be expensive and email can bog down an associate, enterprise instant messaging can be quick and extremely practical. An associate can easily have an instant conversation with another associate or several at the same time. For those looking to enhance their business reach, Presensoft enterprise instant messaging is the perfect tool to communicate with your customers. In fact, more businesses are using enterprise instant messaging for B2C than ever before 

 

 

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