Unified Communications and Corporate IM
Corporate IM is quickly becoming the preferred vehicle for both internal and external communications with business partners, customers, and sales prospects. Advanced instant messaging technologies like Microsoft OCS, which embeds real-time peer-to-peer communications in the world of Microsoft Office and unified messaging, allow users to view the presence and availability of all their corporate IM contacts, at the moment of relevance. While documents are being viewed and projects are being managed, communication is channeled through one corporate IM application, for the ultimate collaboration.
Corporate IM through Public Clients
As corporate IM grows in popularity, the relevance of phone and email in the workplace is decreasing. More and more companies are discovering the value proposition of corporate IM, for increased productivity and collaboration, decreased bandwidth and storage costs, and assured compliance with federal regulations and e-discovery laws. Supplementing these unified communications tools with consumer instant messaging clients like AIM®, Yahoo!® and MSN® Messenger, can help your organization reach beyond Microsoft® OCS or Lotus Sametime® users, and communicate with the more than 600 million users of consumer IM clients.
Consumer-side public IM clients continue to be the most popular IM platforms in the workplace, creating numerous challenges for information and network security departments. Fortunately, Presensoft has developed a line of security tools that enable your organization to benefit from corporate IM over public networks, even if you’re already using Microsoft® OCS or Lotus Sametime®. Layering business communication and corporate IM can help you bring customer service into the 21st century, and allow your employees to start living in real-time.
When managed by Presensoft, public instant messaging clients that your customers use on a daily basis can be transformed into secure, compliant corporate IM tools, to fully connect you with your business community.
| Efficient Communications with Corporate IM
[Posted on April 22, 2008]
Corporate IM (instant messaging) has been growing in leaps and bounds over the last few years and more and more corporations and small businesses are taking notice. Not only does corporate IM offer affordable communications, but with the extended reach and ease of use, corporate IM has become a favorite for increasing productivity.
Presensoft Corporate IM Made Especially for Business Communications
While most corporations use public IM clients such as AOL AIM, MSN Messenger, Yahoo Messenger or ICQ and while these public IM clients offer reliability and ease of use, they don’t usually come with features which are necessary for use within a corporate or business environment. With Presensoft corporate IM, you can bring IM into the workplace with added security and other valuable features that not only increase productivity, but also extend reach.
Presensoft Corporate IM is Perfect for Inter-Office and B2C Communications
One of the great ways to use Presensoft corporate IM is for inter-office communications. For instance, instead of picking up the phone or being bogged down with email, you can instantly have a conversation via IM with either one other person or several people at the same time. In addition, Presensoft corporate IM services offer high quality B2C products (business to customer) for extended reach and increase sales and support.
Presensoft is your best choice for corporate IM. We not only offer the best IM solutions for businesses, but match it with high quality customer service and a wide range of other innovative products. For more information on how your business can enhance communications with IM technology or to view a demo, please visit our home page.
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