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Business IM

Boost Productivity with Business IM

Over the past decade, instant messaging has grown from the consumer space, for personal and recreational chatting, to business IM, as one of the top communication tools in the corporate world. Individuals who once only used AIM®, ICQ®, MSN® and Yahoo!® Messenger at home, learned that real-time, presence-based messaging could transcend the corporate space, and began taking advantage of business IM, by utilizing the same tools for efficient trading, customer service, and inter-office communication.

With added protection and security from Presensoft, these consumer instant messaging services can open new doors for both business-to-business and business-to-consumer communication. Business IM requires a unique set of security and compliance tools, to protect your organization, your employees, and your customers, while enabling them to enjoy all the productivity enhancing features of instant messaging.

Security, Privacy, and Compliance for Business IM

If your employees use AIM®, ICQ®, MSN® or Yahoo!® Messenger for corporate communication without Presensoft products, your company is at risk for a number of security and privacy threats, and possibly in violation of federal regulations for electronically stored information. Presensoft offers a unique set of instant messaging management programs designed to transform public, consumer-grade IM clients into secure, private, and compliant business IM tools, that can be customized to meet your company’s needs.

To enable true business IM in your organization, it must be as highly secure and compliant as telephone and email communication. Taking instant messaging security to that level requires four basic features, and Presensoft has the only line of solutions to achieve all of them. Business IM with Presensoft means total security, privacy, compliance and non-repudiation, making public instant messaging even more secure than email communication. The four components that comprise secure business IM include: customizing access and authorization controls for IM users, logging and retaining IM data, encrypting IM conversations, and authenticating IM users for identity management.   

Access Control for Network Security

Presensoft IM Policy Manager guards against network security risks and allows you to manage users and create a business IM only policy.

Logging and Retention for Compliance

Log business IM conversations with IM Policy Manager, and enjoy hassle-free data storage and management from IM Hosting.

Encryption for Privacy Management

Peer-to-peer encryption allows you to manage businesss IM  both internally and externally. Scan and block unencrypted data for added protection.

Authentication and Identity Protection

Presensoft IM Caller ID employs Microsoft Certificate Authority to bi-directionally authenticate IM users.

Advantages of Presensoft's Business IM

[Posted on May 12, 2008]

Instant messaging always had an immediacy to it, so it's no surprise to find that more and more businesses are turning to business instant messaging (IM) for its many advantages.  The appeal of business IM application were clear from the outset – it’s a technology that can help you connect associates within an organization, help you connect with business partners, or expand your reach to connect with customers offering tech support or sales support.  IM as a business technology is here to stay, however security continues to be an issue.  With Presnesoft’s business IM, you can enjoy the many benefits of business IM while keeping your business communications extremely secure.

Presensoft’s business IM offers businesses an extremely effective way to make the many public IM clients such as Yahoo Messenger, ICQ, AOL Aim, MSN Messenger, etc suitable for the workplace.  Presensoft’s business IM offers top solutions that are far ahead of any other competitor.

Presensoft’s business IM offers a wide range of features to keep your business secure.  Just some of the many features that are included in our business IM technology are the ability log all communications, virus protection, malware protection, encryption technology and identity verification.  Utilizing these many features can help you implement business IM organization-wide boosting productivity and realizing real gains in communication.  Presensoft’s business IM is also easy to use and completely intuitive so there is practically no learning curve for your associates.

Presensoft’s business IM also offers many businesses the ability to comply with a host of legal regulations.  For certain businesses, there are many compliance issues, however Presensoft’s business IM technology can be used in most offices that require compliance including:  SEC, NYSE, NASD, FERC, NERC, HIPA and more.

Presensoft’s business IM is simply too good an opportunity to pass up, with boosts in productivity and reduction of communications costs, Presensoft’s business IM helps you bring Public IM clients into the work place.

Presensoft’s business IM offers a huge step forward in a company's communication arsenal, and now that the security issues are virtually eradicated, Presensoft’s business IM is the perfect technology to boost your company’s communications. For more information regarding Presensoft’s business IM technology or to view a demo, please visit our home page or contact us directly.

 

 

More Business IM Articles Available Below:

Lots of Great Features and Functionality with Presensoft Business IM

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